Services
Infrastructure disciplines, end to end.
Every engagement covers the full path: architecture, protocol-level build, and the operations that keep it running. No hand-offs to a third party who didn't write the code.
Voice AI & Telephony Cores
The switching layer is where voice systems live or die. We build custom telephony cores and put AI agents directly inside them — with latency budgets measured in milliseconds, not seconds.
- Custom FreeSWITCH/Asterisk modules — dialplan logic, media handling, event-driven call control
- Kamailio SIP routing: load balancing, least-cost routing, topology hiding, fraud controls
- RTPEngine media proxying with transcoding, recording, and SRTP termination
- Voice AI agents wired into the media path with sub-300ms response budgets
- Carrier interconnection, number porting, and trunk failover engineering
Messaging & CPaaS Infrastructure
When messages are revenue — OTPs, alerts, two-way customer conversations — throughput and delivery certainty matter more than features. We build messaging infrastructure at the protocol level.
- SMPP-level SMS/messaging gateways with routing, throttling, and delivery reporting
- High-throughput contact center platforms (CCaaS) and unified communications (UCaaS)
- Queueing and backpressure design for burst traffic — campaigns, alerts, OTP storms
- Carrier and aggregator interconnection with automated route failover
- Delivery analytics: DLR reconciliation, latency histograms, route quality scoring
AI Automation & LLM Integration
AI agents only work in production when they sit on real infrastructure. We integrate LLMs into voice and workflow systems that already carry live traffic — with fallbacks for when the model misbehaves.
- Voice agents: streaming speech-to-text, LLM reasoning, and TTS inside the call path
- Workflow agents that act on your systems — CRM, ticketing, provisioning — with audit trails
- Guardrails and deterministic fallbacks for regulated conversations
- Human handoff design: warm transfer to live agents with full context
- Evaluation harnesses: automated call-flow testing before anything touches production
Cloud & Platform Engineering
Banks and governments don't buy "cloud-native" — they buy compliance, sovereignty, and someone accountable for uptime. We design for the audit first, then operate to an SLA.
- Architecture for regulated environments: data-sovereign, in-country deployment options
- High-availability design: multi-region failover, stateless edges, engineered redundancy
- 24/7 managed operations with monitoring, on-call engineering, and incident runbooks
- SLA-backed uptime commitments with transparent status reporting
- Security hardening, access control, and audit logging built for procurement review
Full-Stack Product Development
The platforms on top of the infrastructure — portals, dashboards, provisioning systems, APIs — built by the same team that runs what's underneath.
- FastAPI/Django and Node.js services exposing your infrastructure as clean APIs
- Operations dashboards: live call/messaging metrics, trunk health, agent status
- Customer-facing portals for provisioning, reporting, and self-service
- Billing and rating integration for usage-based communication services
- Long-term maintenance by the team that built it — no knowledge transfer cliff
Tell us the requirement. We'll scope the system.
Send traffic numbers, compliance constraints, and timelines. You'll get a plain answer on approach, cost shape, and whether we're the right fit.